Privacy Policy

Your privacy and trust matter to us

Last updated: January 2025

This Privacy Policy describes how Inaury.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at support@inaury.com or by mail:

Inaury, PO BOX 205, New Rochelle, NY 10802, United States

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. This Privacy Policy refers to any information about an identifiable individual (including the information below) as "Personal Information."

Device Information

Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processors Shopify and Google Analytics.
Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

Purpose of collection: To provide products or services to you, fulfill our contract, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising relating to our products or services in line with your preferences.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared with our processors Shopify, GoShippo, Stripe, PayPal, Aftership, and Google Analytics.
Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

Minors

Purpose of collection: To provide customer support.
Source of collection: Collected from you via the Site or other communications.
Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

SMS and Email Lead Information

Purpose of collection: To capture and manage leads for marketing communications, including sending updates, promotions, and other offers via SMS and email.
Source of collection: Collected from you through signup forms and opt-in mechanisms on the Site, facilitated by third-party providers like Postscript and Omnisend.
Disclosure for a business purpose: Shared with our processors Postscript and Omnisend for SMS and email communications.
Personal Information collected: Name, email address, phone number, and consent for SMS/email communications.

Reviews and User-Generated Content

Purpose of collection: To collect and display customer reviews, photos, and feedback to help other customers make informed purchasing decisions.
Source of collection: Collected from you through review request emails and the review submission process.
Disclosure for a business purpose: Shared with our processor Loox for review collection and display.
Personal Information collected: Name, email address, review content, photos, and star ratings.
By submitting photos or content through our review system, you grant Inaury a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your submitted content for marketing and promotional purposes. You retain ownership of your content but agree that we may use it across our website, social media, and marketing materials.

SMS / MMS Text Message Marketing Program

Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary.

WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.

We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you:

Shopify: Powers our online store. Privacy Policy
Stripe: Payment processing. Privacy Policy
PayPal: Payment processing. Privacy Policy
GoShippo: Shipment processing. Privacy Policy
Aftership: Order tracking notifications. Privacy Policy
Omnisend: Email marketing communications. Privacy Policy
Postscript: SMS marketing communications. Privacy Policy
Loox: Customer reviews. Privacy Policy

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you:

Google Analytics: Helps us understand how customers use the Site. Privacy Policy | Opt Out
Shopify Audiences: Helps us show ads on other websites with our advertising partners

Opt Out of Targeted Advertising:

Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Legal Basis for Processing (GDPR)

If you are a resident of the European Union, our legal basis for collecting and using your Personal Information depends on the type of information and the context in which we collect it:

Contract: We need to process your information to fulfill our contract with you
Consent: You have given us consent to process your information for a specific purpose
Legitimate Interests: We have a legitimate business interest that does not override your rights
Legal Obligation: We need to process your information to comply with the law

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

International Data Transfers

Your Personal Information may be transferred to and processed in countries other than your own, including the United States, where our servers and service providers are located. These countries may have data protection laws that are different from the laws of your country.

If you are located in the European Union, we ensure that any transfer of your Personal Information is carried out in accordance with applicable data protection laws and that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Security

We take reasonable measures to protect your Personal Information from unauthorized access, use, or disclosure. We implement appropriate technical and organizational safeguards designed to protect the security of your Personal Information.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your Personal Information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

Cookies

A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. We use cookies to optimize your browsing experience and provide our services. For more information on how we use cookies, please visit our Cookie Policy.

Your Rights

For European Union (EU) Residents – GDPR

If you are a resident of the European Union, you have the following rights:

Right to Access: Request a copy of the Personal Information we hold about you
Right to Rectification: Request that we correct any inaccurate or incomplete Personal Information
Right to Erasure: Request that we delete your Personal Information ("right to be forgotten")
Right to Restrict Processing: Request that we limit how we use your Personal Information
Right to Data Portability: Request a copy of your Personal Information in a structured format
Right to Object: Object to our processing of your Personal Information for direct marketing
Right to Withdraw Consent: Withdraw your consent at any time

To exercise any of these rights, please contact us at support@inaury.com. We will respond to your request within 30 days.

For California Residents – CCPA

If you are a California resident, you have the following rights:

Right to Know: Request information about the Personal Information we have collected
Right to Delete: Request that we delete your Personal Information
Right to Opt-Out: Opt out of the sale of your Personal Information
Right to Non-Discrimination: We will not discriminate against you for exercising your rights

Do Not Sell My Personal Information

We do not sell your Personal Information in the traditional sense. However, under California law, certain data sharing for targeted or behavioral advertising may be considered a "sale" or "sharing."

To opt out, you may:

Email us at support@inaury.com with the subject line "Do Not Sell or Share My Personal Information"
Submit a request through our California Privacy Rights page
Adjust your cookie preferences through the cookie banner on our Site
Use the opt-out links provided in the Behavioral Advertising section above

We will respond within 45 days, as required by law.

For Nevada Residents

Nevada residents may submit a request to opt out of the sale of their Personal Information. We do not currently sell Personal Information as defined under Nevada law, but you may submit a request by emailing support@inaury.com.

For Virginia, Colorado, and Connecticut Residents

If you are a resident of Virginia, Colorado, or Connecticut, you have similar rights to access, correct, delete, and opt out of targeted advertising and the sale of your Personal Information. To exercise these rights, please contact us at support@inaury.com.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

If you would like to make a complaint, please contact us by e-mail or by mail using the details provided under "Contact" above. If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.