Privacy policy

Privacy Policy

Last updated: January 2025

This Privacy Policy describes how Inaury.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at support@inaury.com or by mail using the details provided below:

PO BOX 205, New Rochelle, NY 10802, United States

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. This Privacy Policy refers to any information about an identifiable individual (including the information below) as "Personal Information." See the list below for more information about what Personal Information we collect and why.

Device Information

Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: Shared with our processors Shopify and Google Analytics.

Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

Purpose of collection: To provide products or services to you, fulfill our contract, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising relating to our products or services in line with your preferences.

Source of collection: Collected from you.

Disclosure for a business purpose: Shared with our processors Shopify, GoShippo, Stripe, PayPal, Aftership, and Google Analytics.

Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

Purpose of collection: To provide customer support.

Source of collection: Collected from you via the Site or other communications.

Disclosure for a business purpose: To provide customer support.

Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

SMS and Email Lead Information

Purpose of collection: To capture and manage leads for marketing communications, including sending updates, promotions, and other offers via SMS and email.

Source of collection: Collected from you through signup forms and opt-in mechanisms on the Site, facilitated by third-party providers like Postscript and Omnisend.

Disclosure for a business purpose: Shared with our processors Postscript and Omnisend for SMS and email communications.

Personal Information collected: Name, email address, phone number, and consent for SMS/email communications.

Reviews and User-Generated Content

Purpose of collection: To collect and display customer reviews, photos, and feedback to help other customers make informed purchasing decisions.

Source of collection: Collected from you through review request emails and the review submission process.

Disclosure for a business purpose: Shared with our processor Loox for review collection and display.

Personal Information collected: Name, email address, review content, photos, and star ratings.

SMS / MMS Text Message Marketing Program Privacy Policy

Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes but is not limited to, sharing information with platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages.

WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.

Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us with information in connection with the program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in our sole discretion, we believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, we may refuse you access to the program and pursue any appropriate legal remedies.

California Civil Code Section 1798.83 and The General Data Protection Regulation 2016/679 (GDPR) allow users of the program who are California or European Union residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.

Contact us at the following address to make a request:

Inaury PO Box 205 New Rochelle, New York 10802 support@inaury.com

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

Shopify – We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

Stripe – We use Stripe to process payments. You can read more about how Stripe uses your personal information here: https://stripe.com/privacy

PayPal – We use PayPal to process payments. You can read more about how PayPal uses your personal information here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

GoShippo – We use GoShippo to power our shipment processes. You can read more about how GoShippo uses your personal information here: https://goshippo.com/privacy

Aftership – We use Aftership to provide order tracking notifications. You can read more about how Aftership uses your personal information here: https://www.aftership.com/privacy

Omnisend – We use Omnisend to manage email marketing communications. You can read more about their privacy practices here: https://www.omnisend.com/privacy

Postscript – We use Postscript to manage SMS marketing communications. You can read more about their privacy practices here: https://postscript.io/privacy-policy

Loox – We use Loox to collect and display customer reviews. You can read more about their privacy practices here: https://loox.io/privacy-policy

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights otherwise.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

Google Analytics – We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Shopify Audiences – We use Shopify Audiences to help us show ads on other websites with our advertising partners. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/

Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Legal Basis for Processing (GDPR)

If you are a resident of the European Union, our legal basis for collecting and using your Personal Information depends on the type of information and the context in which we collect it:

  • Contract: We need to process your information to fulfill our contract with you (e.g., processing your order, shipping your purchase).
  • Consent: You have given us consent to process your information for a specific purpose (e.g., signing up for marketing emails or SMS).
  • Legitimate Interests: We have a legitimate business interest that does not override your rights (e.g., fraud prevention, improving our services).
  • Legal Obligation: We need to process your information to comply with the law.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the 'Your Rights' section below.

International Data Transfers

Your Personal Information may be transferred to and processed in countries other than your own, including the United States, where our servers and service providers are located. These countries may have data protection laws that are different from the laws of your country.

If you are located in the European Union, we ensure that any transfer of your Personal Information is carried out in accordance with applicable data protection laws and that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Cookies

A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. We use cookies to optimize your browsing experience and provide our services. For more information on how we use cookies, please visit: https://www.shopify.com/legal/cookies

Your Rights

For European Union (EU) Residents – GDPR

If you are a resident of the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You have the right to request a copy of the Personal Information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Information.
  • Right to Erasure: You have the right to request that we delete your Personal Information ("right to be forgotten").
  • Right to Restrict Processing: You have the right to request that we limit how we use your Personal Information.
  • Right to Data Portability: You have the right to request a copy of your Personal Information in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to our processing of your Personal Information for direct marketing purposes.
  • Right to Withdraw Consent: If we are processing your Personal Information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at support@inaury.com. We will respond to your request within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

For California Residents – CCPA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to request information about the categories and specific pieces of Personal Information we have collected about you.
  • Right to Delete: You have the right to request that we delete your Personal Information.
  • Right to Opt-Out: You have the right to opt out of the sale of your Personal Information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

Do Not Sell My Personal Information

We do not sell your Personal Information in the traditional sense. However, under California law, certain data sharing for targeted or behavioral advertising may be considered a “sale” or “sharing.” You have the right to opt out of this activity.

To opt out, you may:

  • Email us at support@inaury.com with the subject line “Do Not Sell or Share My Personal Information”
  • Submit a request through our California Privacy Rights page:
    https://www.inaury.com/california-privacy-rights
  • Adjust your cookie preferences at any time through the cookie banner on our Site
  • Use the opt-out links provided in the Behavioral Advertising section above

To exercise any of your rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), please contact us at support@inaury.com or submit a request via the link above. We may need to verify your identity before processing your request and will respond within 45 days, as required by law.

For Nevada Residents

Nevada residents may submit a request to opt out of the sale of their Personal Information. We do not currently sell Personal Information as defined under Nevada law, but you may submit a request by emailing support@inaury.com.

For Virginia, Colorado, and Connecticut Residents

If you are a resident of Virginia, Colorado, or Connecticut, you have similar rights to access, correct, delete, and opt out of targeted advertising and the sale of your Personal Information. To exercise these rights, please contact us at support@inaury.com.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

If you would like to make a complaint, please contact us by e-mail or by mail using the details provided under "Contact" above. If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

Thank you for trusting Inaury with your information.